Organizational culture is the shared beliefs, values, attitudes, and behaviors that shape the way people interact and work within an organization. It is often referred to as the personality of an organization, and it can have a significant impact on the performance and success of the organization. Observable artifacts of organizational culture are the visible signs and symbols of the underlying values and beliefs that shape the culture of an organization. In this article, we will discuss some examples of observable artifacts of organizational culture.
One example of an observable artifact of organizational culture is the physical environment of the workplace. The layout, design, and decoration of the workplace can reflect the values and beliefs of the organization. For example, an organization that values collaboration and teamwork may have an open floor plan with communal workspaces and shared meeting rooms. Conversely, an organization that values individualism and privacy may have a more traditional office layout with private offices and cubicles. The physical environment can also reflect the company’s brand, mission, and values through the use of color schemes, artwork, and signage.
Another example of an observable artifact of organizational culture is the dress code and personal appearance policies. The way employees dress and present themselves can reflect the values and beliefs of the organization. For example, a company that values professionalism and conservatism may have a strict dress code that requires employees to wear formal business attire. Conversely, a company that values creativity and innovation may have a more relaxed dress code that allows employees to express their individual style. The personal appearance policies can also reflect the company’s brand and image, with employees being required to wear uniforms or branded clothing.
The communication style and language used within an organization are also observable artifacts of organizational culture. The way employees communicate with each other, with customers, and with other stakeholders can reflect the values and beliefs of the organization. For example, an organization that values transparency and honesty may have a culture of open communication, where employees are encouraged to speak up and share their opinions. Conversely, an organization that values hierarchy and authority may have a culture of top-down communication, where decisions and directives are communicated from the top down. The language used within the organization can also reflect the company’s brand and image, with specific jargon and terminology being used to convey a particular message or identity.
The way employees are recognized and rewarded is another observable artifact of organizational culture. The methods and criteria for recognizing and rewarding employees can reflect the values and beliefs of the organization. For example, an organization that values teamwork and collaboration may have a culture of group rewards, where bonuses or incentives are given to teams rather than individuals. Conversely, an organization that values individual achievement may have a culture of individual rewards, where bonuses or incentives are given to top performers. The types of rewards and recognition given can also reflect the company’s brand and image, with specific perks or benefits being used to attract and retain employees.
The company’s mission statement, values, and vision are also observable artifacts of organizational culture. These statements can reflect the values and beliefs of the organization, and they can be used to guide decision-making and behavior. For example, an organization that values environmental sustainability may have a mission statement that highlights their commitment to reducing their carbon footprint. Conversely, an organization that values profitability may have a mission statement that emphasizes their focus on maximizing profits for shareholders. The mission statement, values, and vision can also reflect the company’s brand and image, with specific language and messaging being used to convey a particular message or identity.
Observable artifacts of organizational culture are the visible signs and symbols of the underlying values and beliefs that shape the culture of an organization. The physical environment, dress code and personal appearance policies, communication style and language, recognition and rewards, and mission statement, values, and vision are all examples of observable artifacts of organizational culture. These artifacts can have a significant impact on the performance and success of the organization, as they shape the way people interact and work within the organization. It is important for organizations to be aware of their observable artifacts of organizational culture and to use them strategically to achieve their goals and objectives.